Hiya, I am
Chloe Harris

based in los angeles. currently designing at disney with 4+ years of building end to end experiences, through the lens of enterprise, web and mobile apps.

My current work @ Disney

Travel Date Selector
Disney Cruise Line

As a lead designer on this project, I modernized a 12 year old legacy tool from zero to one. a centralized place where new hires get onboarded, validate documents, certificate, and manage their profile on board.

Enterprise Systems

Design Systems

SAAS Product

Travel Date Selector
Disney Cruise Line (TACK Dashboard)

Interaction Design

Visual Design

Optimizing the way guests search
Nat Geo Expeditions
Travel Date Selector
Nat Geo

Interaction Design

Global Systems

Unifying navigation across 15+ Disney Brands
Disney Global Navigation
Navgiation Consistency Updates
Disney Experiences

Interaction Design

Visual Design

Interactive floor plan viewer and web redesign
Four Seasons x Storyliving
Media Player + Web Solution
Four Seasons

American Specialty Health

Design Systems

Interaction Design

Healthcare

Zero to one design dystem build out
Eve Design System
0
%
increased adoption with devs
0
%
less time building new screens
0
products the ds was scaled to
Design Systems Creation
American Speciality Health

Peer Collective

Mental Health Startup

Visual Design

Design Systems

Mental health made accessible
Peer Collective Web + App
0
1
End-to-end product build
$
1,000,000
raised in funding post MVP launch
Mental Health Web Portal
Peer Collective

Design advocation for teams

Design Advocation

Internal Teams

Team hub at Disney
Allowing ELT and other outside leader to understand what our department delivered and worked on day to day
Team Hub To Bring Awareness To Leadership
Disney Internal Team

Design Advocation

Internal Teams

Internal survey to break down silos ASH
I identified a collaboration pain point between dev and design in which I implemented new ways for us to work together after an internal research study.
Survey To Bring New Collaboration
Design Advocation

MindFolk

Mental Health Startup

Native Apps

Interaction Design

Mental health 0 to 1
Swipe for your therapist

I created a consumer facing app POC and a internal dashboard for therapists, After the final prototype was completed I conducted user research with real therapists to validate design decisions and implement changes.

Mental Health App + Internal Portal
MindFolk

Peer Collective

Peer Collective offers virtual peer-to-peer counseling to tackle the cost and access barriers in mental health care. As the Sole Designer, I redesigned the end-to-end experience to build trust and reduce friction: clearer counselor profiles (credentials, focus areas, what to expect), a guided path to help first-timers choose a counselor, and a streamlined booking flow that makes availability and pricing obvious on web and mobile.

Project Goals

Reduce friction from profile → booking → confirmation across web and mobile.

Introduced a tailored onboarding questionnaire with sensible defaults and filters.

Build trust up front with transparent credentials, focus areas, and session expectations.

My Impact

A clearer, faster path to a first session with the focus on fewer steps, resulting in less decision fatigue.

Higher confidence at checkout via transparent pricing and plain-language policies.

Helped secure $1M+ in funding following the MVP launch.

End to End

Startup

Mental Health

Scaled 0 to 1

Mindfolk - Mental Health Provider Tools & Matching App

A UK founder brought me in on a short-term contract to kick-start a two-sided mental-health platform: a provider workbench for how clinicians run their day, and a guest app that quickly matches people to the right therapist. I designed both concepts end-to-end—an onboarding/matching quiz with explainable results, transparent pricing and availability, a calm booking flow, plus provider setup for specialties, availability, and intake—so finding help feels simple, fast, and trustworthy.

Project Goals

Make provider matching easy and simple for guests.

Surface fit, availability, and pricing up front to lower drop-off.

Give providers a lightweight, efficient way to manage profiles and schedules.

My Impact

Faster path to a good-fit therapist, fewer abandoned searches.

Crafted POC and it is ready for investor funding rounds

Completed design POC within 2 months

Created Branding, style guide and component library

Brand Design

App Design

Visual Design

Startup

American Specialty Health - Design Systems Advocation

American Specialty Health is a national health services company. During the Ember→React migration, shared components weren’t sticking across 8+ brands. I ran a grassroots adoption audit (surveys, interviews, usage checks) to uncover blockers in ownership and docs, then led the creation and rollout of the Eve Design System—versioned components, tokens, and clear governance for B2B/B2C apps.

Project Goals

Remove adoption blockers and speed design→dev tech debt.

Provide reusable, accessible components/tokens that allow brand variation.

Establish contribution, release, and documentation practices.

My Impact

20–80% adoption across 8+ brands; baseline for the React migration.

Faster delivery, fewer one-offs within a single documented library.

Secured joint efforts + roadmap with Engineering for ongoing investment plan

Create an aligned experiences across the portfolio.

iam sod

iam sod

iam sod

iam sod

Team Hub

Docs and know-how were scattered across tools, making it hard for teams (and new hires) to find people, projects, and standards. I owned the UX and content structure for Team Hub—a single, searchable home for our people directory, project pages, ways of working, and design-system links—so everyone knows where to start and how to move work forward.

Project Goals

Create a clear entry point to design-system guidelines, templates, and rituals within the Disney Signature Experiences Team

Centralize resources, onboarding, and standards in one place.

My Impact

Page is in progress of being added within our design system library

Will eventually become the centralized source of truth for our team

Design Advocation

Team Collaboration

Design Initiative

Global Nav Project

Project Goals

Consolidate disparate headers into one modular system that scales across brands and devices.

My Impact

One standardized header replaces multiple patterns—faster rollouts, less QA surface, easier maintenance.

Reusable component kit + guidelines accelerate adoption and keep experiences consistent.

Pilot launched on Imagination Campus; the standard inspired follow-on refinements and migration conversations across other brands.

Visual Design

Interaction Patterns

Systems Thinking

Multi Product

Four Seasons

Project Goals

Turn static pages into self-serve exploration that builds confidence.

Showcase floor plans and lifestyle media in one cohesive, premium experience.

Keep the luxury brand feel while making the path to inquiry obvious.

My Impact

Buyers can view plans and media directly on the site—no PDFs or phone calls required

Clearer, more inspiring preview of the homes leads to more qualified inquiries/sign up

Reusable components set a scalable foundation for future brands

Interaction Design

Visual Design

Marketing Pages Web to Mobile

Responsive Refresh

Nat Geo Expeditions & Adventures by Disney Trip Selector

Project Goals

Providing guests the ability to explore and feel inspired by the idea of adventure, surfacing visual choices with destinations, trip styles, and dates for easy entry.

Expand on early-funnel engagement, decision making, and instill confidence in trip selection and discovery.

My Impact

Introduced an imagery-forward selector that helps inspire and instill confidence when guests are making a selection

I conducted usability testing: 10/10 participants preferred the new experience on web and mobile.

Interaction Design

Visual Design

User Resa

Web & Mobile

Crew Management

As Disney Cruise Line expands to a 13-ship fleet, I was the sole product designer modernizing a 12-year-old system. The end-to-end crew certificate platform centralizes data, streamlines onboarding, and gives shipside and shoreside teams confidence that every crew member is fully qualified for duty. We consolidated four tools into one, redesigned a home dashboard, and built a real-time status capture that helps prevent unqualified duties. This resulted in having fewer steps, less tedious work, and instant updates through paperless workflows across the fleet.

Project Goals

Unified storage: Collect and store all certificates in one easily accessible, searchable location.

Monitoring & tracking: Track each crew member’s safety training, signatures, and certificate status.

Simplified operations: Replace multiple apps with a single system that provides real-time updates and easy access.

My Impact

Reduced 4 tools → 1 unified platform (end-to-end, shipside & shoreside)

Removed tedious check-in process from onboarding & check-in from 10 → 2 screens

Created status updates are now immediate v. 4–6 hours before

Removed Paper tacking → seeing real time live updates

Enterprise Systems

End-To End Design

SAAS Product

Visual Redesign

American Speciality Health

American Specialty Health (ASH) is a national health services company that partners with health plans and employers to deliver specialty benefits and fitness/wellness programs. As ASH migrated from Ember to React, UI patterns splintered across 8+ brands. To help the company scale, I led an initiative to create and roll out the Eve Design System—a shared language, reusable components/tokens, and governance—uniting B2B and B2C products and giving design and engineering a faster, cleaner path from idea to build.

Project Goals

Increase efficiency between design and code to streamline handoffs and reduce rework

Create reusable components and tokens to drive consistency across internal and external apps

Simplify experiences while supporting brand variation and accessibility

My Impact

80% increase in adoption across 8+ brands; foundation for the React migration

Faster delivery and fewer one-offs through a single, versioned library and guidelines

Secured joint budget and roadmap with Engineering for ongoing investment

Clear, consistent experiences across the portfolio

Design System

Advocation

Systems Design

Enterprise Healthcare

Crew Management

Disney Cruise Line has a legacy employee management system with a goal to better manage crew certificates, streamline onboarding, and centralize crew data in one place.

Project Goals

Unified Storage: Collect and store all certificates in one easily accessible location

Crew Admin Dashboard: Monitor and track the status of safety training, signatures and other certificates for all crew

Simplified organization: Replacing multiple apps with TACK’s single storage system for easy access, print receipts, and check in on updates

My Impact

4 tools → 1 platform (shipside & shoreside)

10 screens → 2 for assignment/check-in

~50% faster cycle; status updates post-check-in are immediate

Removed Paper → live validation blocks unqualified assignments

Enterprise Systems

Design Systems

SAAS Product

Internal Systems

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